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Frequently asked questions

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What makes Hygge Pergola Special?

We meticulously manufacture it using top-tier aluminium and materials. What truly makes it special is the ability to customize it according to your preferences. Our confidence in your satisfaction is reflected in our unique offer of a risk-free trial and an extended warranty, setting us apart from others in the industry. Quality is at the heart of our mission, and we remain dedicated to keeping it an affordable choice.

How does the 30-day risk-free trial work?​

We have absolute confidence in the Hygge Pergola, which is why we provide a 30-day risk-free trial. In the highly unlikely event that you’re not completely satisfied with your pergola, you can simply request a refund.



What warranty is included with the Hygge Pergola?​

The Hygge pergola comes backed by a robust 10-year structural warranty, a testament to our unwavering confidence in its long-lasting durability, setting us apart from competitors who typically provide only a 2-year warranty.

What are your opening hours?

We’re here to assist you from Monday to Saturday, between 9am and 8pm. Please remember that our phone lines are open until 5pm on those days, but you can continue to chat with us until 8pm. On Sundays, our phone lines are closed, but you can still reach us via live chat from 9am to 5pm.

What maintenance does the hygge pergola need?

The Hygge pergola is exceptionally low-maintenance. To ensure its long-lasting performance, we strongly recommend applying lubrication to all moving parts twice a year.

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